Canceling a Fabletics VIP membership requires you to follow specific rules regarding unused credits, billing windows, and regional notice periods. Taking the correct steps prevents unexpected monthly charges and preserves the shopping credits you already paid for.
Important Details to Know Before You Cancel
Before stopping your subscription, confirm how your account status and benefits will change:
- Unused VIP Credits: Remaining credits do not expire immediately when you cancel. They remain valid for 12 months from their issue date and can be redeemed for individual items or outfits up to $100. However, once you cancel, all other shopping on the site reverts to standard retail pricing.
- Loyalty Points and Linked Brands: Canceling immediately forfeits your accumulated loyalty points and resets your rewards tier status. It also cancels active VIP perks on the sister shapewear brand, Yitty, if your accounts are linked.
- The UK and Europe 30-Day Notice Period: While US members can cancel instantly, members in the UK and Europe are subject to a 30-day notice period. If your billing cycle falls within this 30-day window, you must still manually skip the month to avoid being charged.
If you are located in the UK or Europe, your cancellation takes 30 days to process. You must still log in and select "Skip the Month" during this window to avoid being billed.
Method 1: Cancel Fabletics VIP Online
The self-service web portal is the quickest way to cancel without interacting with customer support.
Because the Fabletics mobile app and mobile web browsers sometimes hide the cancellation button, it is best to log in from a desktop computer or force your mobile browser to run in "Desktop site" mode before starting.
Log in to your account
Open the Fabletics website and log in with your credentials.
Access the cancellation portal
Select My Account, click Profile, and navigate to the My VIP section. You can also bypass navigation by going directly to fabletics.com/account/cancel.
Initiate the cancellation
Scroll to the bottom of the page to locate the cancellation button.
Complete the prompts
Follow the on-screen prompts to complete the process. Keep the final confirmation page open or check your email for a cancellation receipt.
Method 2: Cancel via 24/7 Live Chat
If you prefer an online method but run into errors with the web portal, you can cancel using the live chat feature.
- Go to the Help and Contact section on the Fabletics website.
- Open the chat messenger widget, which is available 24/7.
- The chat begins with an automated assistant. Type "Cancel VIP membership" to bypass the bot and request a live representative.
- Confirm your details with the support agent and request a cancellation reference number. Take a screenshot of the final chat confirmation for your personal records.
Method 3: Cancel by Phone
Speaking directly with a representative guarantees that your cancellation is processed immediately.
- Phone Number: Call customer service at 1-844-322-5384. This toll-free line is available 24/7.
- Required Information: Have the account holder's full name, registered email address, and billing phone number ready.
- Handling Retention Offers: The representative will likely offer discounts, free credits, or account pauses to encourage you to stay. Politely decline these offers, state clearly that you want to cancel, and ask for a written confirmation email before hanging up.
How to "Skip the Month" to Avoid Imminent Charges
If you are not ready to cancel entirely but want to avoid the monthly fee, you can use the skip option.
To avoid the monthly membership fee of $59.95 to $69.95, you must choose to "Skip the Month" between the 1st and 5th of the month. Skipping is free, can be done an unlimited number of times, and prevents the automatic charge on the 6th.
Frequently Asked Questions
Can I get a refund for unused VIP credits when I cancel?
No, Fabletics does not refund past monthly charges back to your original payment method. Unused credits remain in your account as store credit. You can still spend them after canceling, but they will expire 12 months after their original issue date.
What is the difference between canceling VIP and deleting my account?
Canceling your VIP membership stops recurring billing and removes your membership benefits, but keeps your account active so you can log in, shop at retail prices, and use existing credits. Deleting your account is a permanent privacy request. This process completely deletes your personal data, order history, and any remaining store credits.
What should I do if Fabletics keeps charging me after I cancel?
If charges continue, check any third-party payment platforms like PayPal or Apple Pay that you previously linked to Fabletics. You must cancel the recurring billing agreement directly inside those payment platforms. Additionally, contact your credit card issuer or bank to dispute any unauthorized transactions.
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