Privacy Policy

Information We Collect

Depending on how you use SubIQ, we may collect or process the following information:

• An anonymous Firebase account identifier used to separate and protect your data. SubIQ does not require your name, email address, or password for normal in-app use.
• If you choose Continue with Google to create a synced account, Google and Firebase account information such as your account identifier, email address, display name, and profile image, when provided by Google.
• Subscription records you enter, including company name, company domain or logo, category, price, currency, billing period, start date, trial details, billing changes, cancellation status, renewal information, and reminder preferences.
• App settings such as your preferred currency, language, and theme preference.
• Company search terms and the company names or domains you select when searching for a subscription provider, logo, cancellation guide, or refund guide.
• AI-generated cancellation or refund instructions, source links, and request metadata created when you use SubIQ's guidance tools.
• Analytics and technical information, such as an app-instance or anonymous user identifier, app version, device type, operating system, usage events, performance information, and diagnostic or security logs.
• Support correspondence and any information you choose to include when you contact us.

How We Collect Information

• Directly from you when you add or edit a subscription, change settings, select a company, use a cancellation or refund tool, enable reminders, or contact support.
• Automatically through Firebase and similar technologies when the app creates an anonymous account, synchronizes data, records analytics, or calls a cloud service.
• From generated app activity, such as calculated renewal dates, scheduled reminder preferences, AI guidance, and technical logs associated with a request.

How We Use Information

We use information to:

• Create, display, update, synchronize, and delete your subscription records.
• Calculate estimated renewal dates, upcoming charges, calendar entries, and totals in your selected currency.
• Schedule the subscription reminders you choose to enable.
• Search for companies and logos and provide cancellation or refund instructions for the company you select.
• Maintain the app, authenticate requests, prevent abuse, troubleshoot errors, measure performance, and improve features and reliability.
• Respond to support, privacy, and data deletion requests.

We do not sell your personal information, and SubIQ does not use your subscription records for third-party advertising.

Accounts, Google Sign-In, and Firebase

SubIQ uses Google Firebase Authentication to create an anonymous account identifier. Your subscription records and preferences are stored in Google Cloud Firestore under that identifier so the app can retrieve and synchronize them. Firebase Cloud Functions authenticate requests for SubIQ's cancellation and refund guidance tools.

You may choose Continue with Google to link the anonymous account to your Google identity and create a persistent SubIQ account. This allows you to sign in and access your subscription records across supported devices. SubIQ receives an authentication token and may receive your Google account identifier, email address, display name, and profile image. SubIQ does not receive or store your Google password.

SubIQ also uses Firebase Analytics to understand app usage and reliability. Analytics may process an app-instance identifier, the anonymous Firebase identifier associated with your session, device and app information, and interaction events. We do not use Firebase Analytics to collect the prices or other contents of your subscription records as analytics event data.

AI Guidance and Google Gemini

SubIQ uses Google Gemini through a Firebase Cloud Function to generate informational steps for cancelling a subscription or requesting a refund. When you request guidance, SubIQ sends the selected company name and company domain to our cloud function and to Google Gemini. Gemini may use Google Search and website context to find current source material and return instructions and links.

SubIQ does not send your stored subscription price, billing history, trial details, notification preferences, or other subscription records to Gemini as part of these requests. Cloud logs may record the anonymous user identifier, selected company domain, request timing, source counts, and error information for security, troubleshooting, and service operation.

AI-generated instructions can be incomplete, outdated, or incorrect. You should verify important steps with the subscription provider before acting on them.

Company Search, Logos, and Exchange Rates

• Logo.dev receives company search terms when you search its company directory and receives company domains when the app loads provider logos.
• SubIQ requests general currency exchange-rate data from the ExchangeRate-API public service. These requests do not include your subscription records or entered prices.

These providers may receive standard network information, such as your IP address, user agent, and request time, and process it under their own privacy terms.

Notifications

If you enable reminders, SubIQ asks for your device's notification permission and schedules upcoming-charge or trial-expiration notifications on your device. The app stores your reminder preferences with the relevant subscription record in Firestore. You can disable individual reminders in SubIQ or manage notification permission in your device settings.

Third Parties We Share Information With

We share information only as needed to provide, secure, and improve SubIQ. Providers that may process information include:

• Google Firebase and Google Cloud for anonymous or Google-linked authentication, database storage, cloud functions, analytics, hosting infrastructure, security, and service logs.
• Google Gemini and Google Search for generating grounded cancellation and refund instructions from the selected company name and domain.
• Logo.dev for company search results and company logo images.
• ExchangeRate-API for general currency conversion rates.
• Apple and Google platform services for app distribution, operating-system features, and device notification delivery or scheduling.
• Support, security, and infrastructure providers when needed to respond to requests, protect the service, comply with law, or investigate misuse.

These providers may process information under their own privacy policies and data processing terms. We may also disclose information when required by law or when reasonably necessary to protect users, our rights, or the security of the service.

Data Retention and Deletion

We retain subscription records and preferences while they are associated with your anonymous or Google-linked SubIQ account and needed to provide SubIQ. Analytics, request logs, and security records may be retained for a limited period needed for reporting, troubleshooting, abuse prevention, legal compliance, or service security.

• You can delete individual subscription records from within SubIQ.
• If you use a Google-linked account, you can delete it from Settings > Account > Delete Account or follow the external request steps in the account deletion section.
• Deleted information may remain temporarily in backups, logs, or records retained for security, fraud prevention, dispute resolution, or legal obligations.

Your Rights and Choices

Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of personal information associated with you. You can:

• Edit or delete subscription records in the app.
• Change currency, theme, and available app preferences in Settings.
• Disable reminders in SubIQ or notification permission in device settings.
• Contact [email protected] to ask about access, correction, deletion, or another privacy request.

Data Security and International Processing

We use reasonable technical and organizational safeguards designed to protect your information. No electronic transmission or storage method is completely secure, so we cannot guarantee absolute security. Our providers may process information in countries other than your own, subject to applicable safeguards and legal requirements.

Children's Privacy

SubIQ is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information through SubIQ, contact us so we can investigate and delete it where appropriate.

Changes to This Privacy Policy

We may update this Privacy Policy as SubIQ changes or to reflect legal, regulatory, or operational requirements. We will post the revised policy on this page and update the effective date.