What to know before you cancel Fabletics
Fabletics charges VIP members a monthly subscription fee of $59.95 if they do not skip the month. While there is no fee to cancel your membership, you should understand how the cancellation process impacts your active account benefits and outstanding credits.
Your unused VIP Credits remain active
If you have outstanding VIP Credits, they do not disappear when you close your account [1.1.5]. You can still redeem them for items or outfits (each credit is valid for any single item or outfit valued up to $100). However, these credits expire exactly 12 months from their original purchase date, so make sure to redeem them before they expire.
You lose access to VIP pricing
Once your account is cancelled, you will immediately lose your member-only discounts on standard retail items. Any future non-credit purchases you make on the site will be charged at regular retail rates.
Consider skipping the month instead
If you simply want to avoid a charge for the current month, you do not have to cancel your membership. You can skip the month instead. To do this, log into your account between the 1st and the 5th of any month and select "Skip the Month". You can use this option as many times as you like without losing your VIP status.
How to cancel Fabletics online
Cancelling through the Fabletics website is the most direct self-service method. Using a desktop computer or toggling "Request Desktop Website" on your phone's browser is highly recommended, as the mobile app interface often hides or restricts the cancellation path.
Log into your account
Go to the official Fabletics website and enter your login credentials to access your dashboard.
Navigate to your account settings
Hover over your name in the top-right corner of the page, click My Account from the drop-down menu, and select Profile.
Access the VIP portal
Select the My VIP tab to view your current membership details.
Complete the cancellation
Scroll to the bottom of the page to locate the cancellation link. Follow the step-by-step prompts to confirm your decision, rejecting any promotional offers to pause or skip instead. Once complete, verify that you receive a confirmation email for your records.
If you do not see the cancellation link under your settings, your account may be billed through a third-party app store such as Apple or Google Play. If you signed up through an app, you must manage your subscription through your mobile device's subscription settings.
How to cancel Fabletics via Live Chat
Fabletics provides a 24/7 live chat option on their website. This allows you to cancel your subscription quickly without making a phone call.
To cancel via chat, visit the Fabletics Help & Contact page and click on the chat bubble icon in the lower corner of your screen. When the automated chat assistant opens, type Cancel VIP Membership into the text field. The system will guide you through the digital cancellation prompts, or connect you directly to a customer service agent if further verification is required.
Once the process is complete, request a transcript of the conversation or take a screenshot of the final cancellation confirmation for your records.
How to cancel Fabletics by phone
If you prefer to cancel by speaking to a representative, you can call Fabletics customer support. Representatives are available 24 hours a day, 7 days a week.
Call Fabletics support at 1-844-322-5384 (1-844-FABLETICS). Before you place the call, have your full name, the email address associated with your account, and your billing details ready.
Be prepared for retention pitches during the call. Customer service agents are trained to offer you discounts, account pauses, or store credits to keep your membership active. If you are determined to end your subscription, state your request clearly and firmly: "I want to permanently cancel my VIP membership, and I do not want to pause my account or accept any promotional discounts."
Before you hang up, ask the agent for your cancellation confirmation number and verify that they are sending a confirmation email to your inbox.
Frequently asked questions
Can I get a refund for a Fabletics charge?
Fabletics monthly membership fees are generally non-refundable once they are billed on the 6th of the month. If you believe you were charged in error, contact Fabletics customer support immediately. They assess refund requests on a case-by-case basis.
Can I reactivate my Fabletics VIP membership later?
Yes. If you decide to return to the VIP program in the future, you can easily reactivate your account online. Simply log into your inactive account and follow the prompts to rejoin, or make a new purchase with VIP status during checkout.
What happens if I cancel after the 5th of the month?
If you request a cancellation after the 5th, your account will still be charged $59.95 for that month, and you will receive a VIP Credit. The cancellation will take effect before the next billing cycle, which prevents any future charges.
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