Many users sign up for a cheap Resume Now trial only to find themselves charged the full monthly renewal price shortly after. You can cancel your subscription directly through your account dashboard. However, you must carefully click through multiple warning pages, discount offers, and retention surveys to complete the cancellation.
Log in to your account
Go to the Resume Now website and enter your login credentials.
Access your account settings
Click on your profile icon in the top right corner of the page and select Settings or My Account.
Find subscription details
Look for the Subscription or Subscription Management section, typically located on the lower right side of the settings page.
Initiate cancellation
Click the button or link to cancel your subscription.
Click through all confirmation steps
Resume Now will present several screens offering discounts or asking for feedback. You must continue to click "Cancel" or "No thanks" until you reach a final screen that explicitly states your subscription has been canceled.
Verify with your email
Look for a cancellation confirmation email in your inbox. This message serves as your proof that the automated billing has stopped.
Do not close your browser early. Many users believe they have canceled their account after clicking the initial cancel button. If you close the window before seeing the final confirmation screen, your credit card will likely be charged again.
Cancel Resume Now via Customer Support
If you cannot log in or prefer to have a customer representative handle your request, you can contact support through phone, email, or live chat.
| Contact Method | Contact Details | Hours of Operation (CST) |
|---|---|---|
| Phone | (844) 351-7484 | Monday to Friday: 8:00 AM to 8:00 PM; Saturday: 8:00 AM to 5:00 PM; Sunday: 10:00 AM to 6:00 PM |
| Accessibility Line | (866) 981-5726 | Monday to Friday: 8:00 AM to 8:00 PM; Saturday: 8:00 AM to 5:00 PM; Sunday: 10:00 AM to 6:00 PM |
| [email protected] | Processed within 24 to 48 hours | |
| Live Chat | On the Contact Us page | Same as phone support hours |
When canceling via email, make sure to include your full name, the email address associated with your account, and a direct statement requesting immediate cancellation of your subscription. Keep a copy of your sent email for your records.
Identifying Resume Now Charges on Your Statement
If you notice a charge on your credit card or bank statement that you do not recognize, it is highly likely that a 14-day trial auto-renewed into a full-priced monthly plan. The initial trial typically costs around $1.45 to $2.45, but after two weeks, the system automatically bills your card the full renewal amount, which is often $23.95 or more, every four weeks.
The billing entity on your credit card or bank statement might not display "Resume Now" in a simple format. Instead, look for these common descriptors:
- ResumeNow or Resume-Now.com
- BLD*Resume-Now.com or BLD*RESUMENOW
- AX*RESUMENOW (often accompanied by the support phone number 844-351-7484)
- PayPal *RESUME-NOW
- NOW Limited (the parent company based in Bermuda)
If any of these line items appear on your statement, you have an active, recurring subscription that will continue to bill you until you formally cancel it.
Frequently Asked Questions
Can I get a refund for my Resume Now charges?
According to Resume Now's terms of service, the company will issue a refund if you cancel your subscription before your 14-day trial period expires. Their terms state that they do not guarantee refunds once the trial has ended and the full renewal charge has processed.
If you were charged for an automatic renewal that you did not intend to keep, call customer support immediately. While refunds are not guaranteed for active subscriptions, representatives can sometimes grant a full or partial refund to resolve billing disputes, depending on how quickly you reach out and any applicable state laws.
How do I delete my Resume Now account permanently?
Canceling your subscription stops future billing but keeps your basic account active. If you want to delete your resume data and profile permanently, you must contact customer service via email or live chat to submit a formal data deletion request.
Will I lose my resumes after canceling?
No, your created resumes remain saved on your basic profile. However, you will lose premium privileges, such as downloading your documents in PDF or Microsoft Word formats. You can still access them as plain text or reactivate your subscription if you need to download premium designs in the future.
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